ENGtechnica

Tag: PredictiveMaintenance

  • PTC Unveils ServiceMax AI for Field Service Management

    PTC Unveils ServiceMax AI for Field Service Management

    Image: PTC

    BOSTON, MA, Feb 13, 2025 – PTC has announced the release of the ServiceMax AI field service management assistant powered by GenAI. ServiceMax AI leverages the documented history of a field asset stored in the ServiceMax platform, including equipment data, service history, and known service resolutions, to help field service technicians get more done in less time. With the power of GenAI, technicians can use ServiceMax AI Chat to answer questions about a specific job or asset, automate manual documentation and scheduling tasks, and review proactive recommendations for predictive maintenance. 

    ServiceMax AI is based on decades of field service expertise and the latest GenAI technology, enabling service organizations to modernize their workflows and the technician experience.

    For a more in-depth look at ServiceMax AI, including how it’s addressing workforce challenges, how it mimics natural human interaction, and its place in the age of agentic AI, please read this blog from Joseph June, general manager of ServiceMax: The Next Evolution in Field Service: AI-Powered ServiceMax is Solving the Technician Knowledge Challenge.

    Source: PTC Inc.

    About PTC

    PTC Inc., founded in 1985 and headquartered in Boston, MA, is a software company specializing in product lifecycle management (PLM), CAD, augmented reality (AR), and Internet of Things (IoT) solutions. Serving industries such as aerospace, automotive, electronics, and industrial equipment, PTC’s technologies are utilized by 95% of Fortune 500 discrete manufacturing companies. As of September 30, 2024, PTC Inc. supports more than 30,000 customers globally. As of February 10, 2025, the company has a market capitalization of $20.3 billion. PTC employs around 7,500 people globally.

  • Volta Insite Will Use Apolo’s Generative AI to Monitor Electrical Equipment

    Volta Insite Will Use Apolo’s Generative AI to Monitor Electrical Equipment

    CHARLOTTE, NC, Jan 27, 2025 – Volta Insite has announced a collaboration with Apolo to enhance its automated intelligence capabilities using generative AI. This partnership focuses on transforming how businesses track and address equipment performance, improving efficiency and minimizing downtime.

    The collaboration brings generative AI capabilities into Volta’s AI framework, leveraging Apolo’s powerful AI platform that combines high-performance computing (HPC) resources, an enterprise-grade MLOps platform, and expert AI/ML consulting services. These AI-powered notifications will adjust based on the unique conditions of each piece of equipment at customer sites. They will provide clear, actionable insights to help improve operations. Using Apolo’s platform, Volta Insite is able to process large datasets, train machine learning models, and generate insights in less time, minimizing errors.

    “We are thrilled to partner with Apolo to integrate generative AI into our platform,” said Denis Kouroussis, CEO of Volta Insite. “Apolo’s combination of HPC power, advanced MLOps tools, and expert consulting has elevated the scalability and relevance of our notifications, ensuring our customers receive precise, actionable insights in real time. It’s a major step forward in predictive maintenance.”

    Volta Insite’s Electrical Signature Analysis solution has already redefined predictive maintenance by providing deep insights into equipment health. Its ability to detect issues ranging from belt degradations in mechanical systems to contactor-type faults and ground faults in electrical distribution systems sets it apart in the industry.

    “Partnering with Volta Insite to integrate generative AI into their groundbreaking predictive maintenance technology is a game-changer,” said Bill Kleyman, CEO and co-founder of Apolo.us. “By combining their innovation with Apolo’s advanced AI platform, we’re setting a new benchmark for data centers, hyperscaler’s and critical infrastructure. This collaboration will redefine operational efficiency, reduce downtime, and unlock transformative potential across the industry.”

    About Volta Insite

    Volta Insite, founded in 2022 and based in Cornelius, North Carolina, provides AI-powered tools for real-time monitoring and predictive maintenance of electrical systems. Their InsiteAI platform analyzes data to detect potential problems early, helping prevent equipment failures. They serve industries including manufacturing, healthcare, hospitality, wind energy, oil and gas, entertainment, mining, cement, water treatment, hydro energy, airports, data centers, steel and metal, cryptocurrency mining, HVAC, chemical, and utilities. Volta Insite is known for improving electrical asset management, increasing efficiency, and minimizing unplanned downtime across multiple sectors.

    About Apolo

    Apolo, based in Fort Lauderdale, Florida, focuses on upgrading data centers for AI capabilities. The company provides a white-label platform that works directly with existing systems. Their solution includes an abstraction layer and orchestration for AI tools, allowing collocation and hybrid cloud providers to offer GPU-as-a-service near clients’ data. The setup avoids data migration and complies with security, privacy, and regulatory standards. Apolo serves data centers, businesses, and startups needing advanced AI and machine learning solutions. They deliver customized options to improve operations and support AI development.

    Source: Volta Insite